Satsport Terms & Conditions — Complete Rules and Policies for Use of the Platform

These Terms & Conditions ("Terms") Satsport Applicable to the use of the platform. SatsportBy creating an account on or using this platform, you are deemed to have fully accepted these terms and conditions. If you disagree with any part of these terms, you are advised to Satsportplease refrain from using 's services.

Satsport reserves the right to update these terms and conditions at any time. Registered members will be notified by email or SMS, and the effective date will be displayed on this page. Continued use of the platform after the new terms take effect will be considered acceptance of those terms.

In addition to these Terms & Conditions, Satsport's Privacy Policy and Responsible Gaming Policy also apply. Reading all three together Satsportwill give you a complete picture of all policies.

SatsportYou must be at least 18 years old to open an account with . Age verification may be requested at any time using your national ID or passport. Accounts created with false information will be closed immediately and the balance may be forfeited.

During registration, you must provide your real name, mobile number, and current address. This information will be used for payment verification and the KYC process. If any of your details change, please notify us via live chat or support email — self-updating these details is not available.

• A valid mobile number is required — it will be used for SMS verification.
• Your account password must not be shared with anyone.
• Accounts cannot be transferred or sold.
• Accounts must not be operated on behalf of another person.
• If you notice any unusual activity on your account, immediately Satsport Contact support.

Option to enable two-factor authentication (2FA) for login verification Satsportis available. Enabling it significantly improves account security. In the event of account hacking or unauthorized access, Satsport shall not be held liable if the member has failed to take the necessary security measures.

Satsport-'s deposit and withdrawal rules are detailed below. If you run into any issues with the payment process, reach out via support chat for assistance.

Withdrawals must be made to the same mobile banking number used for the original deposit. If you wish to withdraw to a different number, KYC verification must be completed first. Daily withdrawal limit Satsport's VIP tiers — starting from ৳50,000 at Bronze up to unlimited at Diamond.

After claiming a deposit bonus, the required wagering requirements must be met before any withdrawal can be made. The bonus balance cannot be withdrawn directly — only the real money balance is withdrawable.

SatsportSpecific terms apply to all bonuses and promotional offers from . Please read the terms of each individual bonus carefully before claiming it. The key points of the general bonus policy are outlined below.

• Welcome Bonus: A 150% bonus is available on your first deposit. Maximum bonus amount: ৳3,000. Wagering requirement: 5x the bonus amount.
• Weekly Reload Bonus: A 10–40% deposit bonus every Monday (based on VIP tier). Valid for 7 days.
• Cashback: Cashback on net losses at the end of each month. No wagering requirements apply.
• Free Bet: Awarded on selected events. The stake amount will be deducted from any winnings on free bets.

Bonus validity is generally 7–30 days, depending on the bonus type. Any unused bonus will be automatically removed upon expiry. If multiple bonuses are active at the same time, the order in which they are used is determined by Satsportwill be determined in accordance with 's rules.

For referral bonuses — the person you refer must make their first deposit before the referral bonus is activated. Self-referrals and claiming multiple referral bonuses within the same household are not permitted.

SatsportOnce you place a bet on and receive confirmation, that bet is considered final. If a technical error results in an incorrect bet, please contact support — cancellation is possible before the bet is confirmed, but not after.

• Bets placed before a match begins generally cannot be cancelled.
• If a match is abandoned or postponed, bets are generally refunded.
• In the event that incorrect odds are published, Satsport reserves the right to void or amend that bet.
• Unusually large bets placed on the same outcome across multiple accounts in a single match may be flagged as suspicious.
• Betting based on match-fixing or any information obtained through dishonest means is strictly prohibited.

If there is a slight delay in bet confirmation due to odds changes, Satsport will give you the option to accept the new odds or cancel the bet. A slight delay may occur when placing bets during live betting due to technical limitations — this is Satsportshall not be held liable.

In an accumulator bet, if one selection is voided, the odds will be recalculated using the remaining selections. If all selections are voided, the full stake will be refunded.

Satsport believes betting is entertainment — played within a set budget, not with household funds. We are committed to ensuring a healthy and safe betting experience for every member.

• Deposit Limit: Any member can set daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately; increasing one requires a 72-hour waiting period.
• Cooling-Off Period: You can take a break ranging from 24 hours to 30 days — during this period your account remains active, but placing bets will not be possible.
• Self-Exclusion: You may temporarily suspend your account for anywhere between 30 days and 1 year. This request will be honored, and no promotional communications will be sent during this period.
• Permanent Closure: You may permanently close your account at any time. Any remaining balance can be withdrawn before closure.

Satsport-'s system monitors patterns of problematic betting behavior. If a member shows concerning changes in their activity, the support team may proactively reach out. This is not a punishment — it reflects our commitment to our members' well-being.

Satsport may suspend or permanently close an account without prior notice in the following circumstances:

• Providing false identity or age information.
• If a single person is found to hold multiple accounts.
• Attempting to abuse bonuses or exploit system vulnerabilities.
• If evidence of money laundering or suspicious financial activity is found.
• Betting based on match-fixing or insider information.
• If a member behaves disrespectfully toward other members or support staff.

When an account is closed, any remaining valid balance is generally refunded — unless the closure is due to fraud or a violation of the rules, in which case the balance may be forfeited.

Members may request account closure at any time. Requests submitted via support chat or email will be processed within 24 hours. Please ensure you withdraw your balance before closing the account.

If you have a dispute regarding the outcome of a bet or a payment, please first Satsport-'s live chat support. Disputes must be raised within 72 hours of the incident — claims submitted after this window will generally not be considered.

• Step 1: Submit a complaint via live chat or email — typically resolved within 24–48 hours.
• Step Two: If the issue is not resolved at the first stage, it will be escalated to senior management — a decision will be provided within 7 business days.
• Step Three: Independent third-party arbitration is available if required.

Satsport-'s servers shall be the final authority in determining bet outcomes. If the platform becomes temporarily unavailable due to a technical error, bets placed during that period will be subject to Satsport will provide a fair resolution.

Support Email: support@satsport.life — responses are typically received within 4–8 hours. Live chat response time is under 2 minutes.